Shipping policy

Your Shipping Fees?

Shipping costs are automatically calculated into your payment at checkout. Please review your order summary before making a purchase. This is where you’ll find all the information related to your specific shipping fees. As you know, every location will have a different shipping cost. Please proceed to the checkout page to understand what your shipping method is and the costs associated with it.There are a variety of shipping options made available at checkout so please choose the shipping method most convenient for you.

Wrong address

Please take the time to review you shipping details and ensure that all the information is correct.If you have made an error in entering your address, we will need you to send you Payment  to cover the complete cost of re-shipping your order once it has been returned-to-sender.(EXCEPT FOR PERISHABLE GOODS THESE GOODS CANNOT BE RESHIPPED.SUCH ITEMS ARE AS FOLLOW SEA MOSS GEL AND IMMUNE BOOSTER) unfortunately those items will be spoiled and we will have to remake them, therefore a new order will have to be place with a discount code upon discretion of 10thpowaproducts LLC. 

This policy is not our preference, nor is it our first choice.  However, the simplest solution to this problem is to carefully enter and review your address as you are placing your order.  If you realize there is a problem with your address, please contact us as soon as possible, and we would be happy to fix it!  Thank you again for your business, we are thrilled to work together with our customers to get them our products quickly and efficiently as possible!

CUSTOM FEES

 

Custom fees may be required for some international orders(orders outside the USA) all customers are required to pay custom fees upon request of customs and border protection. 

SHIPPING DELAYS

We offer our sincere apology for any late deliveries and inconvenience  caused. Due to new procedures and safety policies as a result of Covid 19, we are experiencing processing and shipping delays. These new policies are to keep our warehouse staff safe and you safe. All shipping partners that we use have also implemented new and rigorous safety procedures. We appreciate your patience and understanding as we work hard to ensure your safety as well as the safety of our staff and to get your orders safely and quickly as possible.